Terms and Conditions
The service
ShepherdOS is church software operated by VFGL Tech. A church uses it to keep people records, mark attendance, follow up first-timers, and give each staff role only the screens that role needs.
Creating a church account means the church admin accepts these terms for that church.
Accounts
The church admin registers the church and invites staff. Each person keeps their own email and password. Do not share a login.
- Ushers can check people in. They do not receive pastoral notes.
- Welfare staff handle follow-up and can edit pastoral notes.
- Pastors can read pastoral notes and the church numbers. They do not edit those notes.
- Church admins manage staff, settings, and the church record.
VFGL Tech can turn a church off if these terms are broken, or if the account is used to harm people.
Church records
The church owns the decision about what it stores: names, contact details, attendance, groups, custom fields, and pastoral notes. Staff only see the records their role allows. One church cannot open another church's records.
The church is responsible for having a proper reason to store each person's information, including a visitor's consent on the public form.
Plans
The prices on the ShepherdOS site describe the Free, Pro, and Enterprise offers. A church is not charged until VFGL Tech agrees a paid plan with that church. Card gifts inside a church are not taken until that church connects its own Stripe account.
Acceptable use
- Use the service for the church's own people and care.
- Do not attempt to open another church's data.
- Do not upload unlawful content or use the service to harass anyone.
- Do not probe, scrape, or disrupt the service.
Availability
VFGL Tech provides ShepherdOS as it is available. The service can change, pause, or stop. Church data should not be the church's only copy of records it is legally required to keep.
Changes
VFGL Tech may update these terms. The date at the top of this page is the date of the current version. Continuing to use ShepherdOS after an update means the church accepts the new terms.